Social Connection Volunteer (Phone/Online)

LifeLinkConnect is an ACNC-registered charity focused on reducing loneliness and social isolation through safe, accessible, non-clinical social connection. We match community members with friendly volunteers for regular check-ins and companionship.

What you’ll do

Provide friendly check-ins via phone, message or online (15–30 minutes, 1–2 times per week)

Offer warm companionship and conversation (non-clinical)

Respect boundaries and follow our safeguarding guidance

Let us know if you have any concerns so we can follow our escalation/referral steps

Who we’re looking for

Kind, reliable and a good listener

Comfortable communicating by phone/online

Willing to follow privacy/confidentiality and safeguarding practices

Community services experience is welcome, but not required

Time & flexibility Flexible and ongoing. Most volunteers contribute around 1–2 hours per week. You can choose times that suit you.

Training & support Online induction provided (role overview, communication boundaries, safeguarding, privacy/confidentiality, and escalation/referral steps). Ongoing support is available.

Police check & costs A police check may be required for some matches. Where required, LifeLinkConnect can arrange and cover the cost. If you self-match via our website, you may request support by emailing [email protected],au .

Why it matters A simple check-in can make a real difference—helping someone feel seen, heard and less alone.

How to apply Apply via Seek Volunteer. If your application is accepted, we’ll contact you with the next steps for onboarding. You can then choose how you connect: (1) be matched by LifeLinkConnect, or (2) register on our website as a Supporter and self-match with a Member Seeking Support.

Volunteer certificates can be issued monthly upon request and emailed to your registered email address as a record of your volunteer service.

Centrelink participants are welcome to apply. Where applicable, LifeLinkConnect can complete the organisation section of the SU462 – Verification of Voluntary Work form.